Shipping Policy

Last updated: 25 August 2026

Thank you for shopping with Lymphe Skin. Please review the information below regarding the processing, shipping and delivery of your order.

Shipping Destinations

Lymphe Skin currently ships to customers in the United States and Australia.

Available shipping options will be displayed at checkout where applicable.

Estimated Delivery

Estimated delivery is 7–12 business days.

Delivery estimates are provided as a guide and may occasionally be affected by carrier delays, peak shopping periods, weather, customs processing or other circumstances outside our reasonable control.

Order Processing

Orders are prepared for dispatch as promptly as possible after they are placed.

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.

Please note that business days do not include weekends or public holidays.

Tracking Your Order

Once tracking information becomes available, it will be sent to the email address provided with your order.

Please allow some time for tracking information to update after receiving your shipping confirmation, as carriers may take time to scan a parcel into their network.

Incorrect Shipping Information

Customers are responsible for ensuring that shipping information is complete and accurate before placing an order.

If you notice an error in your delivery address, please contact support@lympheskin.com as soon as possible.

We will make reasonable efforts to update the information before dispatch, but we cannot guarantee that changes can be made once an order has entered processing or been shipped.

Delayed Orders

Occasional shipping delays may occur due to circumstances outside our reasonable control.

If your order appears significantly delayed, please contact us at support@lympheskin.com and we will assist you in reviewing the tracking information and, where appropriate, contacting the relevant shipping provider.

Lost or Damaged Orders

If your order arrives damaged or appears to have been lost in transit, please contact us at support@lympheskin.com with your order number and relevant details.

Where appropriate, we may request photographs or other information to help investigate the issue.

We will work with you to provide an appropriate resolution in accordance with applicable consumer law.

Customs and Import Charges

International orders may be subject to customs procedures, duties, taxes or other charges imposed by the destination country.

Where such charges apply and are not collected at checkout, they may be the responsibility of the recipient, subject to applicable law.

Contact Us

For questions regarding shipping, tracking or delivery, please contact:

Lymphe Skin
Email: support@lympheskin.com
ABN: 13 598 472 353
Australia